Poles, Inc.® values your business and takes a return of product(s) very serious. Should you experience a problem with any of our products, please contact us direct at (719) 685-0333 or contact Jennifer at jennifer@poles.com.
General Return of Goods Policy Requirements: (i) Poles gives prior written authorization; (ii) Customer pays all costs of shipping and handling to a destination authorized by Poles, Inc.®; and (iii) Customer pays a restocking fee equal to 10% of the total price for the products.
Poles, Inc.® understands that there are exceptions to General Return of Goods Policies and will make every effort to correct any problem associated with our products.